FAQs
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General
Where can I purchase Yardbird furniture?
What if I don't live near a showroom?
Can I take my items home after purchasing from the showroom?
Does Yardbird ever have sales or promotions?
Will my furniture fit in my yard/deck/patio?
How do I track my order?
I placed a pre-order for out-of-stock items, will I be notified before it ships out?
How do I contact Yardbird if I have questions or concerns about the checkout process or order I have placed?
What if I need to delay my delivery due to construction or travel plans?
How do I care for my furniture?
Do you offer a trade or designer discount?
Can I purchase Yardbird gift card?
Shipping & Delivery
How much does shipping cost?
What is included in a Curbside Delivery?
Do you ship outside of the contiguous U.S.?
How do I pick my delivery date?
Do I need to be home when my furniture is delivered?
Do you deliver during the evenings or on weekends?
Where will my order ship from?
How long will it take to receive my furniture?
I won't be available to accept my delivery as scheduled. What do I do?
Is assembly required?
What if my product is damaged on pickup or delivery?
I placed an order, but now need to change the delivery address.
Materials & construction
How are your products made?
What are the internal components of the cushions made of?
What is resin wicker?
Where is your furniture made?
Does the color of the wicker or fabric fade?
Is your furniture rust-proof?
What is the difference between the Swivel Rocker and Swivel Glider style chairs?
Do you sell custom cushions or umbrellas?
Do the dining tables have an umbrella hole?
Is the furniture comfortable? What is the most comfortable set?
How do the materials perform in hot sun?
I live in a windy area, what should I know before purchasing?
What colors are available?
Can this furniture sit outside all year round with our local weather?
Fire Tables
What should I know about placing a fire table in my space?
What type of propane tank is compatible with Yardbird Fire Table and can I connect my Fire Table to a natural gas line?
Do the Fire Tables give off sufficient heat?
Swatches
Can I order a fabric or frame swatch and how long do they take to arrive?
Prices
Are Yardbird's low prices an indicator of lesser quality?
When is my credit card charged?
What payment methods does Yardbird offer?
Is sales tax included in prices?
Customizations
Can I reverse the direction of my sectional?
Can I order a different size or make a customized sectional set up?
Returns
How do I cancel my order?
What is Yardbird's return policy?
Warranty
Does my set have a warranty?
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